The New Retailing

• Goodbye Mainstream, Hello Tinystream
  • As more and more independents strive to amplify the differences between their stores and big stores they are moving further and further from the mainstream... this is good
• Game Over
  • For independents that have survived the best big stores had to offer, it's time to move on... time to stop looking over your shoulder... time to take the lead
• Crystal Clear
  • Those retailers concentrating on distinctive merchandise and exceptional service and de-emphasizing sale and clearance are achieving the best results
• Half Empty or Half Full?
  • Independent retailing in the aftermath of September 11th
• Narrow Minded
  • most independents still operate with too broad a focus... they carry too many price-points... buy from too many vendors and target too general a target market
• Misery Loves Company
  • Nowhere is it written (or true) that all stores do well or do poorly at the same time... even in the worst of times, there are many stores that do well